What the $125 covers
A technician comes to the house, tests the fridge and tells you what has failed, what the repair costs and whether it is worth doing. The fee is the same anywhere in Shellharbour City and it is payable whether you go ahead or not. Nothing else is charged until you have the repair price and have said yes.
For a sense of scale before you ring: a small fridge job is generally the assessment and a part in the region of $60, and a larger repair usually totals about $500 to $600. A compressor failure or a refrigerant leak costs more than that, and on most household fridges that is where we would point you towards a replacement.
Salt air and the condenser
Living close to the water is hard on a fridge. The condenser coil sheds the heat the fridge pulls out of the food, and in houses near the beaches at Warilla, Barrack Point and Shellharbour village, salt settles on it and slowly eats the fins. A corroded, dusty coil cannot get rid of heat, so the fridge runs longer and longer and still feels warm.
Pull the fridge out once a year, switch it off and vacuum the coil and the grille at the base. If the coil looks crusty or green, mention it when you book, because it changes what the technician packs. Our guide to a fridge running constantly covers the checks in more detail.
Faults we see most around the lake
- Warm fridge, cold freezer. Usually a fan or a defrost fault, covered in the questions below.
- Ice on the back wall. A failed defrost heater, sensor or blocked drain on frost-free models. The fridge is still cooling and the repair is routine.
- Freezing the salad. A thermostat setting, food packed against the vent, or a damper stuck open. See why a fridge freezes food.
- Door alarm beeping. A perished seal, a door out of line, or a faulty switch.
- Garage fridges. Second fridges in hot garages and on back verandahs work much harder through summer than the one in the kitchen.
When the fridge stops with food in it
Keep the doors shut. A full freezer left shut stays frozen for a day or more, and the fridge section stays cold for a few hours. If you have an esky and ice, move the milk, meat and medicines first. Then ring early, tell us the brand and model number from the label inside the door, and say there is food at risk.
Brands
We are an authorised repairer for all 16 brands listed on this page, so a fridge still under the maker's warranty can be booked with us too. Bring the proof of purchase. LG, Samsung, Haier, Westinghouse and Fisher & Paykel make up most of the fridges we open in this area.
