Appliance repair for Shellharbour and the lake.
Washers, fridges, ovens, dishwashers and dryers, repaired across Shellharbour, Shell Cove, Oak Flats, Albion Park and the suburbs around Lake Illawarra. A technician diagnoses the fault and quotes the repair before any work starts.
- 40+ yrs
- Family-run in the Illawarra
- $125
- Fixed assessment fee
- All brands
- Domestic appliances
What we repair
Domestic appliances only — we don't take on commercial kitchen equipment. If it's plugged in and it's stopped, it's worth a call.
Washing machines
Front and top loaders that won't spin, won't drain, or have started walking across the laundry floor.
- Won't spin or drain
- Drum rumble and bearing wear
- Door lock and leak faults
Dishwashers
Water sitting in the base, dishes coming out gritty, or a flood-protection code that keeps coming back.
- Water left in the base
- Not heating or drying
- Flood-protection lockouts
Ovens & cooktops
Ovens that won't hold temperature, elements gone to earth, induction tops shutting down mid-cook.
- Won't reach or hold temperature
- Tripping the safety switch
- Induction cutting out
Fridges & freezers
Running constantly, icing up, or holding the wrong temperature — often corroded coils this close to the water.
- Running constantly, still warm
- Freezer icing up
- Corroded condenser coils
Dryers
Vented, condenser and heat pump dryers that tumble but won't heat, or won't turn at all.
- Tumbling but not heating
- Drum won't turn
- Thermal cut-out tripping
Rangehoods
Motors and grilles that cop grease from inside and salt from outside — the shortest-lived appliance near the coast.
- Motor seized or noisy
- No extraction
- Corroded housing
How a repair runs
No surprise invoices. The fee is fixed, the quote comes before the work, and you decide with the numbers in front of you.
- 01
Call or send the details
Model number and the fault, or the error code if there is one. Most of the time that is enough to know what part the technician should bring.
- 02
A technician attends
The assessment fee is $125, fixed. That covers the technician attending and diagnosing the fault properly rather than guessing at it.
- 03
You get the repair price first
Before any work starts. If the machine is not worth repairing we will tell you that too, and why.
- 04
Most jobs finish on the visit
Where a part needs ordering, parts distribution into the Illawarra is good — usually days, not a fortnight.
- 05
Pay however suits
Visa, Mastercard, Amex or Afterpay. An unexpected repair bill is easier to wear across four instalments.
Where we work
Shellharbour City and the suburbs around Lake Illawarra. If a technician is already down this way, a same-day visit is often realistic.
We also cover Albion Park Rail, Mount Warrigal, Lake Illawarra, Windang, Primbee, Dunmore, Calderwood, Tullimbar, Haywards Bay, and Croom.
Brands we service
Every major domestic brand sold in Australia, plus the ones that turn up in Illawarra project homes. Have the model number handy when you call and we can often arrive with the part already on the van.
4.9 stars from the same team
Shellharbour Service Company is new, so it has no reviews of its own yet. These are real Google reviews for Wollongong Service Company, our sister business — the same technicians, out of the same workshop, on the same phone number.
4.9214 reviewsVery prompt service. Rang late the afternoon before and a technician was at my house the next morning. Problem fixed in no time. Definitely will use this service again.
We have used your services many times, and have always found the experience excellent. Your staff are knowledgeable and proficient at their tasks
A great experience everybody was so friendly. The repair man who turned up was fast good and friendly.
Very happy with the service - efficient fix once a date and time that suited could be nailed down that suited my off work time and their schedule.
Very happy. I rang for service on Tuesday and a visit was arranged for the next day. The man texted me to say he was on the way and arrived soon after. He was able to tell me what he thought was the problem and an estimate of the cost if he were correct. He was right, had the necessary parts in his truck and fixed our machine straight away. Would recommend.
Our technician was courteous, friendly and repaired our washing machine quickly and efficiently. Would highly recommend them.
Reviews collected on Google for Wollongong Service Company. Read all 214.
From the workshop
What we check first, what the codes mean, and when an appliance isn't worth repairing.
The rangehood is the first thing to die near the beach
Grease from inside, salt from outside, and a motor nobody has cleaned in a decade. Rangehoods fail earlier than anything else in a coastal kitchen, and usually for a fixable reason.
Read more: The rangehood is the first thing to die near the beach →
Repair or replace? How we actually make the call
There's no universal rule, but there is a short list of faults where the repair stops making sense. Here's what we tell people, and why we say it before charging them.
Read more: Repair or replace? How we actually make the call →
Why your fridge runs constantly near the water
A fridge that never switches off, and still isn't properly cold, is the classic beachside suburb fault. Nine times out of ten it starts at the condenser coils.
Read more: Why your fridge runs constantly near the water →Got an appliance that's stopped?
Tell us the brand, the model number and what it's doing. Most of the time that's enough for the technician to arrive with the part already on the van.